Job Completion Survey - Restoration

Vaughn is a consummate technician.... He was patient he is an active listener and he photographed my notes from former technicians who were incompetent and I had to let them go but I'm so grateful to find your company and that you can handle plumbing needs as well as HVAC and a myriad number other common household concerns... He came prepared, he had filters, he showed me how to save in the future if I wanted to get them from an outside source or I can get them from him and the corporation whichever is easier for me. Since we had power outages it was affecting my voltage consistency and causing some of my problems on one of my units... I was so happy with his technique that we signed an annual contract and took out a warranty on other things as well as requesting him to be my technician going forward... I travel a lot and I'm not here 100% of the time and I need a technician that's reliable and I only want Vaughn.

Fast, quality service and transparent pricing.

Dryer vent was blocked. Dalton came and thoroughly cleaned the vents. Very nice and explained what he was doing. Many thanks for a job well done!

John very professional and nice service done promptly big difference between Handyside and previous provider. Explained what options there were and provided details on what was being done

Ethan was very helpful and quick with figuring out my HVAC issue.

Excellent service.

Chad identified the problem within minutes and fix it within ten minutes.

The HVAC tech Dalton, that came to my home was AWESOME! My kids and I had been without heat for two days because the blower motor on the furnace decided to quit its day job. He was so nice, communicated every step of the way, and left us with a warm and cozy home! 10/10

Brian Unger from Handyside replaced and repaired some light switches, fixed my digital back door lock, and several other repairs in my house….excellent job.

Excellent service! Honest and helpful. Not only do I recommend, I’ll be hiring them for future projects.

We are very satisfied with the services provided by Handyside’s Ed Griffith. He is very professional and very personable. My wife and I are very happy with services performed.

We had a great experience with Handyside, and more importantly our service tech - John McLean was the best. The expansion tank on our water heater was leaking and John was on-site to replace in less than 24 hours. He was even able to pull the full warranty on our water heater (we just purchased the house a few months ago) and we now know that there are still two years left on the warranty. The job was completed on New Year’s Eve, and we can’t thank Handyside+John enough for the quick turnaround.

My family and I were having a lovely time on Christmas Eve when we realized our furnace had stopped working. No hot water and no back up heat. However, we have a heat pump so we decided to stick it out until after Christmas. I emailed Handyside on Christmas Day and at 7:15am the next morning a staff member called to schedule same day service. Tech Ethan E showed up with a smile and got to work diagnosing the problem. He clearly explained what was needed to me and even called my husband at my request to go over the estimate for a new circulator pump. Ethan replaced the pump and did not leave until he was certain the system was truly fixed and up and running. This was the best service appointment we’ve had with any company in some time. We are a new Handyside contract customer which means we receive a discount on service & other fees. The contract has already been worth it! I also love that this is a family owned company!

Second time using Handyside service and another very positive experience. Austin and Chris explained everything clearly and performed the needed work in a professional manner. Another service call well done.

Jim was professional, on time knowledgeable and explained what was wrong with the water pipes.he Fixed the problem in no time!I would recommend this company to anyone that needs help with any electrical and plumbing issues. Thank you.

Alex helped us with our emergency heating issue. He was knowledgeable and shared insights into the issue. Fixed the issue quickly. Highly recommend.

Handyside was prompt when responding to my plumbing issue. They came out the very next day. Jason did a great job repairing the issue. Thank you so much for responding so quickly and fixing my plumbing issue.

Sulaymaniyah Senghore checked our AC unit today. He was very professional, detail oriented, courteous, and friendly. Highly recommend him

Austin is a great Handyside asset. He always works hard!