Job Completion Survey - Restoration

The cold water in our shower wouldn't shut off and after trying to fix it ourselves, we called Handyside to come and take a look. After giving us all the options of what we could do, we decided it would be best to replace our (apparently very old) pipes. Not only did they fix the pipes, they added a rear panel so that we could easily access our pipes in the future, gave us two new shut-off valves (our shower didn't have one - we had to shut off the main water supply), replaced our showerhead, and put everything back together and cleaned up. The previous quote we received just to work on the pipes was almost twice what they charged us FOR EVERYTHING. The service was excellent, an

This organization is top notch. Their expertise & customer service are outstanding!! Our hot water heater started to leak just days before a home inspection for settlement on the property. The technicians at Handyside helped get a new one installed in time to save the day. So grateful!

• How was your experience with the first phone call to the company?
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Comment: Awesome company. Technicians are very respectful and trustworthy. Clerks in the office are very helpful and will take the time to answer any and all of your questions. Totally satisfied with all work that has been done in my home for the last 8 years. Only company that I would use. I highly recommend Handyside.

• How was your experience with the first phone call to the company?
• How friendly and courteous was our staff throughout the duration of the work?
• Please rate the quality of service you received?

Comment: I was first introduced to this company 10 years ago when they did an excellent job transforming a walk-in closet into a large tiled shower and added a continuous hot water heater/water pressure booster. At that time I saw the commitment to quality products and workmanship, and got an overall impression of company integrity. I highly recommend Handyside for an honest and fair evaluation of any HVAC issues and wouldn’t call any other in the future.

• How was your experience with the first phone call to the company?
• How friendly and courteous was our staff throughout the duration of the work?
• Please rate the quality of service you received?

Comment: The service I received was excellent. The technicians were extremely knowledgeable, experienced and friendly. The office personnel I spoke with were also very friendly and answered all my questions in a professional and efficient manner. I am very pleased with the installation of my hot water heater and will continue to have Handyside take care of all my plumbing, electrical, and heating needs. A Great Team!!!

I had Hanyside install a complete heat pump system.This included all of the ductwork and finishing of the holes that had to be cut into the walls for the air distribution system. The work that they had done was very professional and complete. I would get them to return and do some more work on my house when I need it.

This is a great company to work with!! Had a furnace and a/c unit replaced, crew was very professional and completed in a timely matter. Reasonable pricing as well,would recommend to anyone!!

I had a drain pipe under the concrete slab in a basement apartment rust out. Another contractor gave me a price of nearly $10,000 to break up the concrete across entire width of the apartment, replace the pipe and put everything back together. Handyside was able to install a new drain line behind kitchen cabinets and run it out to the main at a 1/4 of the cost. I appreciated that.

So, I had decided to bleed my boiler this afternoon myself. It didn't work out so well and I lost my heat. My wife called Handyside and they sent out a service tech right away. Jim, the service tech, was extremely polite and informative. He took the time to explain what I had done wrong and took the extra time needed to make sure he got out all the air possible. No more gurgling. Thanks Handyside and Jim! And the price was reasonable as well. I would use them again!

Have used Handyside HVAC services a number of times. Replaced hot water heater, serviced our natural gas furnace, installed natural gas for outdoor grilling, and serviced a natural gas fireplace. They are fair and work to get the job done right ! Highly recommend.

Excellent work; I call Handyside for all my heating, cooling and plumbing needs! Because they consistently provide quality, and timely resolutions.

Handyside was professional, prompt, thorough, courteous, and efficient. I would recommend this company to anyone needing plumbing assistance. They replaced our electric water heater for a gas water heater. It took around two hours. All systems were explained clearly. It works as expected; cost was fair, perhaps better than expected. Well done Handyside!!

• How was your experience with the first phone call to the company?
• How friendly and courteous was our staff throughout the duration of the work?
• Please rate the quality of service you received?

Comment: “We recently had our 40+ year-old boiler serviced by Adam. He was kind, courteous, professional, and relatable—but most importantly, an excellent teacher. As he disassembled the unit, he explained each component, the most common causes of failure, and which parts to monitor as the boiler approaches its fifth decade. His educational approach was greatly appreciated and instilled confidence in his “something to consider for the future” recommendations.“

• How was your experience with the first phone call to the company?
• How friendly and courteous was our staff throughout the duration of the work?
• Please rate the quality of service you received?

Comment: We have used Handyside services for 10 years. They do not suggest replacing equipment or parts unless they are definitely needed. The company’s expertise in every area we’ve needed is perfect.