Job Completion Survey - Restoration

  • Comment: Do you have a heating, cooling, plumbing or electrical problem? Handyside is a FANTASTIC choice.

    I had a bunch of projects around my house and didn't want to wait for my deployed spouse to have to tackle a big "honey-do" list when he returns home, or wait for the old, outdated air conditioner/heat pump to die at the worst possible time..so I started calling for estimates.

    When I saw great reviews for Handyside, and saw that they cover many different project areas, I scheduled multiple quotes from this company and I'm glad I did.

    First step is calling their office, where the customer service is exceptional. They work with your schedule, and set up notifications via cell or email. When an employee is dispatched, you can get a text message or email with a picture of the person, their name and confirmation of the appointment. In a time where people are wearing masks, and you can never be too cautious, the notifications and pictures were appreciated and made me feel safer.

    Techs use shoe covers and masks to protect your home, and they clean up after themselves when the work is done.

    So far, I have had an outlet replaced, a complete electrical panel replacement, 4 outlets installed, 6 ceiling lights replaced, 2 bedroom ceiling fans installed and a new heat pump/AC installed upstairs. WHEW! I still have a basement HVAC project, and some plumbing work to go, but all in all, the experience has been top notch. There are some very small issues that have come up and Handyside has stood by their work and made it right, and I feel confident they will continue to do so.

    Handyside offers financing through Wells Fargo for those who qualify, and depending on the work you are having done, they may get promotional offers for interest rates for you, so make sure to ask what options you may have.

    I believe so far I've seen 6 different employees in person with these projects, and every one has been professional, respectful, personable and hard working. I trust this company to get the job done.
  • Overall Rating

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