Job Completion Survey - Restoration

• Reviewed By: Pamela K.
• Location: Hanover, PA
• August 19th, 2025
• This review was copy/pasted from:
  
• Original Review Link: https://share.google/Fzuih6dyX6EpAMZ33 Link to Original Review Posted on Google

• Comment: Alex, Spencer and "Wazi" were Outstanding!!!
  We agreed to a 5:00am start time, for their safety, during a brutal Heatwave, and they were So Grateful! The 3 men arrived every morning promptly at 5:00 and went right to work! They worked so well together, explained things thoroughly, were extremely professional as well as polite! They took meticulous care in spacing vents, placement of unit, wiring, Everything!!!! They kept our home very tidy throughout the process! And Jimmy was Awesome, too! He popped in twice over the 4 day project to oversee All of the work being done, made sure we were being well communicated with and our Overall Happiness... WE ARE HAPPY! Handyside customers for life!!!!!!!
  *** During our installation of a new HVAC system, our 13yr. old hot water caught fire 😳... Alex called on our behalf and the next morning, 8am, enter, Matt!!! A Master plumber for Handyside, and A Master, he is!!! After Matt took the time to explain our options, we choose a new hybrid hot water heater. Matt made a call, and a new hybrid system was brought to our property while Matt did all of the copper piping and hook-ups. We Love it, and it has also Eliminated the extra humidity in that space! GREAT JOB , MATT!!!!!
  (I was unable to give a second review for Matt and this separate project... I had to edit my previous review, because I had to give Matt a 5 Star review also!!!!!
• Overall Rating