Job completed for Ronald P

Completion date: May 19, 2026

Location: Enola, PA

Why did the customer contact us?

The customer contacted Handyside Plumbing, HVAC & Electrical because their gas hot water heater was intermittently displaying a condensate line blockage error, although no visible blockage was present. The system was also showing a flame issue error, so the customer requested a professional evaluation to identify the cause and confirm the unit was operating safely and properly.

Solutions provided:

Handyside Plumbing, HVAC & Electrical provided service for the customer after they contacted us because their gas hot water heater was intermittently displaying a condensate line blockage error, despite no visible blockage being present, and was also showing a flame issue error. After approving the estimate, our team moved forward with replacing the water heater. The gas and water lines were turned off, the old water heater was disconnected and drained to the outside, and the new water heater was installed. New connections were made to the supply and gas lines, everything was tested, and no leaks were detected.

Team members on this project:

Ronald K, Tom T

Photos & Videos:

After photo of the newly installed Bradford White water heater completed by Handyside Plumbing, HVAC & Electrical. The new unit was professionally connected to the gas and water supply lines, tested for proper operation, and confirmed leak free.

Before photo of the customer’s existing AO Smith Vertex propane water heater, which was experiencing intermittent condensate blockage warnings and flame issue errors prior to replacement by Handyside Plumbing, HVAC & Electrical.

What
Our Customers
Are Saying About Us

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Jorge Zuniga J.

We had a great experience with Handyside, and more importantly our service tech - John McLean was the best.

Corey Robinson

I decided to go with Handyside after reaching out to my normal HVAC company and not getting a response back. I am 10,000% happy!

Sue Bonsall Singer

This was the best service appointment we’ve had with any company in some time.

Had an excellent experience getting electrical issues addressed in my kitchen.

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